VIKIDS Occupational Therapy is committed to protecting the privacy and confidentiality of our clients and their families. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with applicable laws.
 

This policy is effective from September 2024.

1. Information We Collect

We may collect personal information about you and your child, including:

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• Contact Information: Child/Parent/Guardian names, Child's Date of Birth, Parent/Guardian email addresses, phone numbers, and physical addresses.

• Supplementary information you provide us about yourself and/or your child when contacting us.

• Health Information: Medical history, Therapy goals, progress reports, and other health-related information necessary for providing Occupational Therapy services.

• Billing Information: Payment details such as credit card information for the purpose of invoicing/accessing our services.

• Website Information: Information collected through our website, including cookies, IP addresses, browser types, and usage data.

2. How We Use the Information

The information we collect is used to provide and improve our Occupational Therapy services. This includes:

• Internal record keeping

• Contacting you in relation to your enquiry / making an informed response to your query

• Communicating with you to give you information that you request from us and to notify you about any changes in our services

• Efficient operation of the website including keeping the website secure, any relevant troubleshooting, testing or statistical analysis as appropriate.

 

3. Sharing Your Information
 

We may share your information only in the following circumstances:
 

• With Your Consent: When you provide consent to share your child’s information with third parties such as schools, consultants, or other therapists.

• Service Providers: We may share your information with trusted service providers (e.g., billing services or data storage providers) who assist us in operating our business, provided they agree to maintain confidentiality.

• Legal Requirements: We may disclose information if required by law or in response to legal requests such as court orders or government regulations.

 4. Data Security

We take reasonable steps to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of any information.

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5. Your Rights

You have the following rights regarding your personal information:
 

• Access: You can request a copy of the personal information we hold about you or your child.

• Correction: You can request corrections to any inaccurate or incomplete information.

• Deletion: You can request the deletion of your information, subject to legal or contractual requirements.

• Consent Withdrawal: You may withdraw your consent to our processing of your child’s personal information at any time.

6. Cookies and Online Tracking

Our website may use cookies and similar tracking technologies to improve your experience. You may choose to disable cookies through your browser settings; however, doing so may affect the functionality of our website.

7.Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

 

9. Our details
This website is owned and operated by Priya Patel
You can contact us by using our website Contact Form or by email to priya@vikidsot.co.uk